Article by Joe Navarro. Commentary via Keep Your Eyes on Fraud.
Mr. Navarro’s article nevertheless prompted me to think about some of the important qualities that every interviewer must possess in order to become a good interrogator. One of those qualities being the willingness to view your interview subjects (particularly the suspects), not as criminals, but as people too. It is imperative, as I have learned in my years of law enforcement and the private security sector not to depersonalize your interview subject, despite any personal feelings you may have for them. That type of attitude only transcends from you to your subject in more negative ways than one can imagine.
By viewing life through black and white glasses (as many cops ultimately do after so many years on the job), versus the other extreme, rose colored glasses, one inevitably deals with and speaks to criminals in a certain fashion that translates to disrespect and mistrust. This in turn creates for an acrimonius relationship devoid of any mutual communication. And without mutual communication, the ability to extract a voluntary confession diminishes.
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